Even if you’re in the middle of nowhere, or in a place where you don’t speak the local language, we’re here to help.
If you need to get to the hospital or see a doctor for a sudden and serious illness or after being injured in an accident, then you, a friend, a traveling companion, or your family can call the emergency assistance team, and they can direct you to the nearest, most suitable medical facility.
Our multi-lingual 24/7 Emergency Assistance team can assist with:
When calling, make sure you have the following information ready:
If you've been taken to the hospital already, have received medical treatment, or need emergency transportation, then you (or someone else) must contact the emergency assistance team as soon as reasonable.
If you don't let the emergency assistance team know, your cover may be affected.
That depends on what’s happened, the seriousness of the situation, and your Country of Residence. For more information check out our guide on who pays for medical costs.
Travel insurance is for emergency medical and dental treatment overseas for unexpected and serious illnesses or injuries, not general check-ups. Be sure to check the Policy Wording for more information, and if you’re not sure what’s covered you can contact us.
With World Nomads you can get an instant quote anytime, anywhere, before you leave home or while you’re on the road.
Note: all travel insurance plans are different, and cover will vary, depending on what's happened, your Country of Residence, the plan you choose and any options or upgrades you buy.
Travel insurance doesn’t cover everything. All of the information we provide is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Coverage may not be the same or available for residents of all countries, states, or provinces. Please carefully read your policy wording for a full description of coverage. If you have any questions, please contact us.
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
We’re here to help if you have a question about your claim. We’re available
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
For policies purchased on or after 2 December 2018:
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For policies purchased before 2 December 2018: