The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

What to do if...

World Nomads travel insurance has been designed by travelers for travelers, to help you explore your boundaries.

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What you should do if your luggage has been stolen

Follow these travel insurance tips if your luggage is stolen and you need to claim.

What to do if Your Flight is Delayed or Cancelled

Follow these travel insurance tips if your flight is delayed or cancelled.

Someone is sick or injured

Find out what to do if you have a sick or injured travel buddy and you can't travel.

What to do if you're hurt in an accident

Have you or someone in your travel group been hurt in an accident? Read on to find out how we can help.

Trip cancelled due to illness or injury

Find out what you need to do if an illness or injury derails your travel plans.

What to do if You’ve Left Home Without Travel Insurance

Already travelling and realised you've forgot travel insurance?

What to Do if You Fall Suddenly Ill

Follow these handy travel insurance tips if your trip is cut short by sudden illness.

What to do when your luggage is delayed

Has your luggage gone missing in action? Learn what you need to do if your bags are delayed.

Cover for when your passport is stolen

Read on to see what steps to take when your passport is stolen.

Bitten by a shark.

I was surfing and was bitten by a shark in Tortuga Bay, Galapagos Is. I was able to walk to the medical center in nearby Puerto Ayora, where I received emergency medical treatment from Dr. Idrovo. The treatment consisted of cleaning the wound, local anesthetic and ten stitches. A course of antibiotics and anti-inflammatories/ pain-killers was prescribed. A follow of check 24 hours later (today) revealed no infection. I am able to provide photos of the injury and treatment.

Claim paid: £121.85
S.C. British Nomad in the Galapagos Islands.

This information is for United Kingdom residents only. You should carefully read the Policy Wording which contains all terms, conditions, limits and exclusions and the Insurance Product Information Document (IPID) to make sure this insurance is right for you.

International Medical Group Limited trading as World Nomads is authorised and regulated by the Financial Conduct Authority (311496). Registered in England & Wales (4163178). Registered office: 3rd Floor, Fitzalan House, Fitzalan Court, Cardiff CF24 0EL, United Kingdom. This policy is underwritten by Collinson Insurance which is a trading name of Astrenska Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN 202846).