Compare Travel Insurance Coverage
New Zealand travellers can choose from our 2 plans for your trip - from the chill holidays to the epic adventures, or somewhere in between.
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Standard Plan
Overseas Medical Expenses
$5,000,000
Emergency Medical Transport & Repatriation
$500,000
Trip Cancellation
$5,000
Trip Interruption
$2,500
Resumption of Trip
$1,500
Theft or Damage to Baggage & Personal Items
$2,000
Baggage Delay
$300
Travel Documents Theft or Damage
$1,500
Personal liability
$1,000,000
Explorer Plan
Overseas Medical Expenses
Unlimited
Emergency Medical Transport & Repatriation
Unlimited
Trip Cancellation
Unlimited
Trip Interruption
$5,000
Resumption of Trip
$1,500
Theft or Damage to Baggage & Personal Items
$10,000
Baggage Delay
$450
Travel Documents Theft or Damage
$1,500
Personal liability
$2,500,000
Award-winning travel insurance
WeMoney award winner for best adventure travel insurance two years in a row! Get a quote with an award-winning travel insurance provider today.
Travel Insurance for 220+ Adventure Activities
- Scuba diving
- Mountain biking
- Surfing
- Bungee jumping
- Skiing
Got questions?
We've got the answers
Here are our frequently asked questions regarding travel insurance. You can also visit our help centre for more FAQs.
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What is travel insurance, and why do I need it?
Travel insurance helps protect you from unexpected costs like medical emergencies, trip cancellations, or lost luggage. Learn why travel insurance is important.
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What does World Nomads travel insurance cover?
We offer two plans for New Zealanders, learn about our Standard and Explorer plans.
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Are there exclusions or limitations?
Yes. Common exclusions include:
- Medical costs in New Zealand
- Travel to destinations with "Do Not Travel" warnings
- Pre-existing medical conditions (unless covered in the policy)
- Some adventure sports without specific coverage
- Losses from unlawful acts or changing your mind about travel Check your Policy Document to understand your coverage.
Always refer to the specific terms, conditions, limitations and exclusions of your Policy Document to understand the full scope of coverage.
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Can I buy travel insurance after booking my trip?
Yes! You can purchase travel insurance even after booking or while already overseas. However, if you buy after departure, a 72-hour waiting period applies.
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Will travel insurance cover existing medical conditions?
World Nomads automatically covers over 40 existing conditions when certain criteria are met. Other conditions may not be covered. Review your Policy Document carefully and disclose any conditions upfront.
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How do I make a claim?
Making a claim is a straightforward process. Click to learn how to make a claim on your World Nomads policy.:
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Does travel insurance cover pandemics or epidemics?
World Nomads does not cover losses from pandemics or WHO-declared public health emergencies. However, some COVID-19-related events may be covered depending on your plan. Learn more about COVID-19 coverage here.
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Can I cancel my policy and get a refund?
You can cancel your policy for a full refund before 11:59 PM NZST/NZDT the day before departure if:
- You haven’t started your trip.
- You haven’t made a claim.
- You don’t plan to make a claim. Sign into your account to cancel or contact us for help.
Just sign into your account, choose your policy and follow the links to cancel before your policy Departure date. Note: Refunds are not provided for unused policy portions if you return home early.
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How can I contact customer support?
If you're a Kiwi traveller and need assistance with a claim, an emergency or need to ask us a question about coverage for your policy, reaching out to World Nomads is easy. Here's how:
For general inquiries:
- Within NZ: 0800 666 237
- Overseas: +61 2 8256 1542
- Email: infoNZD@worldnomads.com
For emergencies (24/7 assistance):
- Overseas: +61 2 8263 0470
- Within Australia: 1800 611 210
- Email: assist@worldnomads.com
For claims:
- Within NZ: 0800 666 237
- Overseas: +61 2 8256 1542
- Email: claimsNZ@worldnomads.com
Travel Insurance Benefits: how we can take care of you
Trip Cancellation
Protect your trip from unexpected cancellation.
- Explorer Plan: Unlimited
- Standard Plan: $5,000
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy badly hurt?
- Has an earthquake damaged your home?
We’ve got your back.
Emergency Medical Overseas
Take the pain out of medical costs.
- Explorer Plan: Unlimited
- Standard Plan: $5,000,000
Emergency Medical Insurance
- Need medicine?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transport
We'll get you to hospital in a flash
- Explorer Plan: Unlimited
- Standard Plan: $500,000
Evacuation and Repatriation
- Banged up overseas?
- Medivac needed home?
- You died overseas?
Help starts here.
Protect your gear
Cover your stolen or damaged gear and tech.
- Explorer Plan: $10,000
- Standard Plan: $2,000
Protect your gear
- Damaged docs?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Overseas Medical Expenses
- Emergency dental treatment
- 24 hour assistance
- Emergency medical transport & repatriation
- Cancellation costs
- Trip interruption costs
- Compassionate emergency visit home
- Resumption of trip
- Theft or accidental damage to baggage and personal items
- Baggage delay over 12 hours
- Funeral expenses overseas or repatriation of remains
- Personal liability
Need help?
Contact us for any queries you have about buying travel insurance, your policy, making a claim and emergency assistance.
Emergency Assistance
From New Zealand & Overseas:
Within Australia:
Policy and Claim
Within New Zealand:
From anywhere in the world:
Policy
Claim
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Before your trip, check the latest government advice for any travel alerts for your destination.