The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
It takes more than kindness to provide high-level support to our nomads when they travel – it takes a worldwide team. In the interest of transparency, here’s how our team works together to offer you the best possible support on the road.
In a nutshell, World Nomads sells travel protection plans which includes bundled travel insurance benefits, and helps you figure out which plan is right for you. In the event that you need to make a claim or need emergency assistance when you’re away from home, we work with Trip Mate. Trip Mate is a Generali Global Assistance & Insurance Services Brand and has been a worldwide leader for more than 50 years. Importantly, our partnership with Trip Mate allows us to offer you 24/7 Emergency Assistance.
US Fire is the insurance provider (otherwise known as the underwriter) that provides the actual travel insurance product sold by World Nomads. US Fire is part of Crum & Forster Holding, which provides a broad range of insurance solution to industries ranging from travel and hospitality to property and health. Crum & Forster has been in business for more than 200 years.
We all work together to support our nomads as they travel the world, providing a safety net should things not go quite to plan.
If you have a question about your plan, need to find out more about making a claim, or need emergency assistance, this guide will tell you who you need to call. We’re just a phone call away and happy to help in any way we can. Happy travels!
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage.
We’re here to help if you have a question about travel insurance. We’re available:
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Before your trip, check the latest government advice for any travel alerts for your destination.