The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For information relating to plans purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
Yes, World Nomads travel insurance* offers cover for delayed baggage and luggage for outward-bound journeys. If your checked-in bags are delayed by 12 hours or more from your scheduled arrival time, you may be able to claim reasonable expenses for essential items such as clothing or toiletries.
Maximum benefit amounts will vary depending on which plan you buy and have per-day and total maximum benefit amounts.
What to do if your baggage is delayed:
Don’t forget, all Worlds Nomads plan holders can access our Delayed or Lost Baggage Tracking and Delivery service, which finds and expedites the return of lost or delayed airline luggage so you can get on with your travels. The service covers every flight on every airline anywhere in the world, and you’ll be updated every step of the way. Simply report your lost bags after alerting the airline and the service will take it from there. Just make sure you have the file reference or record locator number and Property Irregularity Report from the airline on hand when you call.
Things we don’t cover include, but are not limited to:
We’re here to help if you have a question about travel insurance. We’re available:
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Before your trip, check the latest government advice for any travel alerts for your destination.