By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
Before your trip, check the latest government advice for any travel alerts for your destination.
Our Emergency Assistance Team is available 24 hours a day, 7 days a week, 365 days a year. The Emergency Assistance team is here to help you obtain the care and attention you need in case of an emergency while traveling. They can help with:
In the event of an emergency, call the local emergency authorities first to receive immediate assistance, and then contact our Emergency Assistance team to discuss your situation.
You can contact the Emergency Assistance team on:
So that our Emergency Assistance teams can help you quickly, have the following ready:
Our customer services team and the claims team communicate in English – you can find their contact details here.
For more information about what to do in an emergency, check out our guides on:
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.
Please select your country of residence