The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
Before your trip, check the latest government advice for any travel alerts for your destination.
Our Emergency Assistance Team is available 24 hours a day, 7 days a week, 365 days a year. The Emergency Assistance team is here to help you obtain the care and attention you need in case of an emergency while traveling. They can help with:
In the event of an emergency, call the local emergency authorities first to receive immediate assistance, and then contact our Emergency Assistance team to discuss your situation.
You can contact the Emergency Assistance team on:
So that our Emergency Assistance teams can help you quickly, have the following ready:
Our customer services team and the claims team communicate in English – you can find their contact details here.
For more information about what to do in an emergency, check out our guides on:
We’re here to help if you have a question about travel insurance. We’re available:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
Before your trip, check the latest government advice for any travel alerts for your destination.