Travel Insurance: What is my country of residence?

Your country of residence is the country where you have your home or principal establishment and to where, whenever you are absent, you intend to return. 

This is the country you may be repatriated back to if you are unfit to continue your trip or if you require long term medical care after a medical emergency while travelling. 

Your policy can’t cover any expenses incurred within your country of residence. 

Under this policy – Country of Residence is defined as the country where you: 

  • are a citizen or legal resident; and 
  • have unrestricted right of entry; and 
  • have access to long-term medical care, particularly should you require a medical repatriation under this policy; and 
  • have your residential address as shown on your Certificate of Insurance. 

 Each policy has specific conditions or definitions of residence depending on the country you live in, so do read the policy wording carefully to see if you’re eligible to buy it. 

Also, if you are travelling with people from different countries of residence, they will have to buy separate policies, which may have different terms and conditions of cover. 

Who is covered by my travel insurance policy?


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For policies purchase on or after 2 December 2018:


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