The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
If you’re travelling on a one-way ticket and don’t have a return flight booked the good news is you can still be covered by our travel insurance policies, but there are some things to be aware of.
World Nomads offers cover for all the usual benefits on our policies including cover, up to policy limits, for:
We offer two plans – Standard and Explorer – each of which offers different levels of coverage. It is up to you to choose what plan has the right level of coverage to meet your travel needs.
You don’t need a return ticket to purchase one of our policies. Simply go online and get a quote 24/7. You can also buy the policy while already travelling with or without a ticket home.
If you need to make a claim on your policy, you can get the process started online. If you have an emergency and need help, you can contact our Emergency Assistance Team.
As the cost of a return ticket is considered a part of any normal trip, in the event that you need to return to Australia due to an insured event, the cost of a ticket home is not covered under this policy. If you must return home and you don’t have a return ticket, we’ll deduct from your claim either:
But we’ll always deduct the one that’s the lesser amount.
If you have no other claim from which we can deduct this cost, we’ll seek recovery of the cost of the transport home directly from you, following your return home.
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the PDS for the full details on what’s not covered as well as the terms, conditions, limitation and exclusions. If you are unsure of anything, please contact us for help.
We’re here to help if you have a question about travel insurance. We’re available:
Before your trip, check the latest government advice for any travel alerts for your destination.