At World Nomads, we pride ourselves in providing the best service and the best product for our customers always. We’re here to help you and appreciate any feedback to help us improve on our product and service.
That said, we do understand that sometimes there can be customers that are not satisfied with the outcome of a claim or the service they received from us.
If you are not satisfied with any aspect of the service provided by us, our assistance company or insurers, please get in touch.
If at all possible, we’ll do what we can to resolve your complaint at the time it occurs. Contact us and we’ll make it a priority to resolve any issues you may have.
Email: help@worldnomads.com
For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.
We’re here to help if you have a question about your claim. We’re available
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Before your trip, check the latest government advice for any travel alerts for your destination.