The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
At World Nomads, we pride ourselves in providing the best service and the best product for our customers always. We’re here to help you and appreciate any feedback to help us improve on our product and service.
That said, we do understand that sometimes there can be customers that are not satisfied with the outcome of a claim or the service they received from us.
If you are not satisfied with any aspect of the service provided by us, our assistance company or insurers, please get in touch.
Contact us
If at all possible, we’ll do what we can to resolve your complaint at the time it occurs. Contact us and we’ll make it a priority to resolve any issues you may have.
Email: help@worldnomads.com
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