If you’re having trouble completing a claim online, it’s possible that you’re running into one of these common problems, which you can troubleshoot through this Help Center article.
Otherwise, you’ll need to contact the claims administator. If you don’t have access to a computer, a team member can fax or print out claims forms for you to complete the process by mail.
Phone: 1-844-207-1930
Email: wnclaims@tripmate.com
For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.
We’re here to help if you have a question about your claim. We’re available
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
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