Let travel insurance be your first aid
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No one plans to get sick on their trip, but if you suddenly fall ill, travel insurance may be there to help. Your plan may cover some of the costs of emergency medical treatment, trip interruption or even cancelling your trip if you need to head back to Canada. Knowing what to do next if you suddenly fall ill can help you access support quickly, manage costs, and get back on track.
Your health is a priority! Get medical help from a health care practitioner, such as a doctor, or go to a hospital for urgent cases. If possible, contact the 24/7 Emergency Assistance team first, as they can help get you to a suitable medical facility. If you can’t contact us before because you are too sick, you’ll want to notify the team before undergoing any procedures or surgeries. If you can’t call us directly, you can ask the medical team at your facility to call on your behalf.
Most claims need supporting documentation, and it’s particularly important when it comes to medical cases. When you’re feeling seriously unwell, gathering documents may be the last thing on your mind. Nevertheless, it’s a crucial part of the claims process. Get a friend to help with the right paperwork. These documents could include:
In some cases, we may need to obtain your past medical history from your regular doctor in Canada. Our claims team will keep you informed of any additional requirements.
You'll need to keep original receipts and official reports as evidence for your claim related to medical treatment, trip interruption or cancelling your trip. Supporting documents may include your itineraries, receipts for any meals or accommodations for a bedside companion, and hospital and physician reports. We may have to reduce or reject your claim should you not have the proper records.
Read over your insurance plan to see what’s covered and to check if any terms, conditions or exclusions apply. With World Nomads, you can make a claim online and send in any supporting documentation afterwards.
This article is for general informational purposes only. It is not intended to provide medical, legal, insurance, or travel advice and provides only a general summary of certain features that may be available under applicable travel insurance policies. Coverage is subject to the specific terms, conditions, limitations, exclusions, and pre-existing condition provisions of the applicable insurance policy. In the event of any inconsistency between this article and the wording of any insurance policy, the policy wording shall govern and take precedence. It is important that you read and understand your policy before travelling. If you have questions about your coverage or are unsure how your policy applies to your circumstances, please contact us for clarification.Insurance protection for your hard earned vacation in the event of unexpected cancellation.
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Before your trip, check the latest government advice for any travel alerts for your destination.