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Thank you for your patience while we complete this work.
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When an emergency at home disrupts travel plans for Canadians
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If someone you care about gets sick or injured, we get it – you just want to go home. It’s times like these you’re thankful you have travel insurance. It may help with some of the associated costs of having to interrupt or cancel your trip – along with the support you need to make it happen. World Nomads has four plans – Standard, Explorer, Epic and Annual – each offering different coverages and benefit maximums. Whichever plan you purchased for your trip, follow these steps when you can’t travel and want to get home to Canada. They’ll help you avoid unnecessary costs, gather the right evidence, and keep your claim hassle free.
Learn about covered reasons for cancellations, interruptions and delays as it pertains to your World Nomads travel insurance plan. Then, contact us immediately and no later than the next business day. Once you know that you won’t be able to travel, call your travel provider to try to reschedule any accommodations, transportation or tours that you’ve already paid for — and as a last resort, cancel.
If you’re planning to make a claim, you’ll need to submit doctor or medical practitioners’ reports confirming illnesses or injuries, along with any ambulance reports, hospital admission reports and other relevant medical documentation.
You’ll need to keep your receipts, itineraries and booking and cancellation confirmations, including details of any refunds received for any affected transport and accommodation.
This article is for general informational purposes only. It is not intended to provide medical, legal, insurance, or travel advice and provides only a general summary of certain features that may be available under applicable travel insurance policies. Coverage is subject to the specific terms, conditions, limitations, exclusions, and pre-existing condition provisions of the applicable insurance policy. In the event of any inconsistency between this article and the wording of any insurance policy, the policy wording shall govern and take precedence. It is important that you read and understand your policy before travelling. If you have questions about your coverage or are unsure how your policy applies to your circumstances, please contact us for clarification.
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Before your trip, check the latest government advice for any travel alerts for your destination.