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We understand that this is a terrible and difficult time, but we’re here to help and can guide you through the process. Contact the 24/7 Emergency Assistance team. We’ll put you in touch with the necessary authorities and help you make any other arrangements related to the death.
You’ll need copies of the following to submit with your claim, if applicable to your case:
In some cases, we may need to obtain past medical history records from the deceased person’s regular doctor. Our claims department will let you know if that’s necessary.
Gather your receipts, including your itineraries and booking and cancellation confirmations for any travel arrangements that you’ve made. You’ll need to submit these documents as proof for your claim. We reserve the right to reduce or reject your claim if you don’t hand in the proper paperwork.
Read over your insurance policy to see what’s covered and to check if any terms, conditions or exclusions apply. If you have questions about what's covered and not covered, just ask us
Protect your hard earned vacation from unexpected cancellation.
We’ve got your back.
Take the pain out of medical or dental costs.
We’ve got your back.
We’ll get you to hospital or home quickly.
Help starts here.
Covers the theft, damage or delay of your bags, tech and sports gear.
Help starts here.
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Telephone +1 866 878 0192 (toll-free from Canada and the Continental U.S.) or +1 416 646 3723 (collect from anywhere else in the world)
Contact the teamTravel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Before your trip, check the latest government advice – for your destination and any travel alerts including important COVID-19 coverage advisory and limitations.