What Canadian travellers need to know if someone on their travel insurance plan dies
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If the worst happens and you or another insured person on your policy dies during your trip, travel insurance can help. Along with up to $5,000 for the return of remains to your home province, your World Nomads plan may help with the costs of emergency medical treatment associated with an accident or sudden illness that preceded the person’s death. Travel insurance may also reimburse your prepaid, unused, non-refundable trip costs from having to interrupt your trip. We understand that this is a terrible and difficult time, but we’re here to help and can guide you through the process.
If someone listed on your travel insurance plan dies while you’re away, contact our 24/7 Emergency Assistance team. We’ll help you get in touch with the necessary authorities and help you make any other arrangements related to the death. Learn more about coverages relating to a death on trip here.
You may require copies of the following documents to submit with your claim, if applicable to your case, such as:
In some cases, we may need to obtain past medical history records from the deceased person’s regular doctor. Our claims department will let you know if that’s necessary.
Gather your receipts, including your itineraries and booking and cancellation confirmations for any travel arrangements that you’ve made. You’ll need to submit these documents as proof of your claim. There may be a delay in the review of your claim if you don’t hand in the proper paperwork.
Read over your insurance plan to see what’s covered and to check if any terms, conditions or exclusions apply. The policy also includes additional information on claims procedures. If you have questions about what's covered and not covered, just ask us.
This article is for general informational purposes only. It is not intended to provide medical, legal, insurance, or travel advice and provides only a general summary of certain features that may be available under applicable travel insurance policies. Coverage is subject to the specific terms, conditions, limitations, exclusions, and pre-existing condition provisions of the applicable insurance policy. In the event of any inconsistency between this article and the wording of any insurance policy, the policy wording shall govern and take precedence.
It is important that you read and understand your policy before travelling. If you have questions about your coverage or are unsure how your policy applies to your circumstances, please contact us for clarification.
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