The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For residents of the United States
When you buy a plan through World Nomads, we will email your Purchase Confirmation and Plan Documents (policy documents) to you.
You can access your policy certificate and policy wording at any time by signing in.
From the member dashboard, click the “your policies” link to view all the policies you have purchased with us.
If you have a World Nomads membership but you accidentally purchased as a guest, the policy won’t show up in your membership. You'll need to send your policy number to the customer service team at serviceUSA@worldnomads.com, so they can merge your policy into your membership.
If you don't have a membership, you can create a free one here.
If you need to file a travel insurance claim, click here.
It’s a good idea to print the plan details page and carry it with you, in case you find yourself in need of emergency assistance but unable to access your digital copy. It’s also a good idea to leave a copy with someone at home.
Safe travels, and have a great trip!
We’re here to help if you have a question about your policy. We’re available:
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Before your trip, check the latest government advice for any travel alerts for your destination.