The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For 24/7 Emergency Assistance contact:
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Phone : +353 21 237 8009 or +61 2 8263 0470 (Call via an operator reverse charges. Not toll free. Call costs are claimable.)
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Email: assist@worldnomads.com
You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
Please note:
For policies purchased on or after 1 August 2019, your policy is underwritten by nib Travel Services Limited; For policies purchased between 2 December 2018 and 31 July 2019: Your policy is underwritten by nib Travel Services Limited, formerly known as Nomadic Insurance Limited.
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Contact our Emergency Assistance Team
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
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For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available
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For policies purchase on or after 2 December 2018:
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For policies purchased before 2 December 2018:
For policies purchased on or after 2 December 2018:
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For policies purchased before 2 December 2018: