The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
If it's an emergency, call our Emergency Assistance Team 24 hours 7 days a week.
Phone: +61 2 8263 0470 or call reverse charges* via an operator +61 2 8292 1470 from anywhere in the world
Email: assist@worldnomads.com
Phone: 1800 611 210 (within Australia)
SMS: +61 4 1720 4602
If it's not urgent or you simply need to change your policy then talk to us.
If you have any further questions please contact us.
*We'll accept a reverse charges call or you can claim the costs to call our 24/7 Emergency Assistance Team. Reverse charges calls can be made in most countries by contacting the international operator, however, there may be restrictions when using mobiles. If you aren't sure then ask your hotel reception to connect you.
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Contact our Emergency Assistance Team
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
Contact us
From anywhere in the world:
+61 2 8263 0470
From anywhere in the world:
+61 2 8292 1470
Within Australia:
1800 611 210
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available:
Contact us
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375