The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
Before leaving on your trip, read your policy carefully to ensure it provides the cover you need.
Check out the list of policy benefits to see what you're covered for so you'll know what (and how much) you can claim for.
To give you an idea, you can claim medical expenses incurred while on your trip and outside your country of permanent residency, medical evacuation and additional expenses, cancellation costs, funeral expenses, emergency dental treatment, luggage and personal effects, and personal liability.
You should always refer to your policy wording for the full description of benefits and exclusions and of course you can always contact us with any questions or concerns.
How do I make a claim on my travel insurance?
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- Emergency Assistance Contact
- Claims contact
Contact our Emergency Medical Assistance Team
For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.
Contact us
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
Phone: +353 (0) 90 640 6460
For policies purchased on or after 27 June 2024:
worldnomads.assist@collinsoninsurance.com
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
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For policies purchased on or after 27 June 2024:
worldnomads.clmsie@collinsoninsurance.com
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For policies purchased before 27 June 2024:
https://worldnomads.claims.axa.travel
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