Medical assistance is available by our Emergency Medical Assistance team 24 hours a day, 7 days a week.

As we’ve recently changed our insurer, please select the date you bought your policy for the correct emergency medical assistance team contact details:

For policies purchased on or after 27 June 2024

Emergency Medical Assistance

For 24/7 Emergency Medical Assistance team contact:

Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.

You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.

Please have your policy number and local phone number handy when you call.

For policies purchased before 27 June 2024

For 24/7 Emergency Medical Assistance team contact:

Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.

You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.

Please have your policy number and local phone number handy when you call. 


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  • All contact details
  • Emergency Assistance Contact
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Contact our Emergency Medical Assistance Team

For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.

Contact us

Phone

For policies purchased on or after 27 June 2024:

_________________

For policies purchased before 27 June 2024:
Phone: +353 (0) 90 640 6460

Email

For policies purchased on or after 27 June 2024:

worldnomads.assist@collinsoninsurance.com

_________________

For policies purchased before 27 June 2024:

worldnomadsassist@axa-assistance.com

Contact our Claims Team

We’re here to help if you have a question about your claim.

Contact us

Phone

For policies purchased on or after 27 June 2024:


Phone: +353 4 69 017 161

_________________

For policies purchased before 27 June 2024:


Phone: +353 (0) 90 640 6460

_________________

Email

For policies purchased on or after 27 June 2024:

worldnomads.clmsie@collinsoninsurance.com

_________________

For policies purchased before 27 June 2024:

https://worldnomads.claims.axa.travel

_________________