The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
If your checked-in bags are delayed by 24 hours or more from your scheduled arrival time, you might need to buy some clothing, toiletries or medications to get you by until they arrive. Provided these items are essential, you can claim reasonable expenses for such items.
Expenses for necessary and essential items like clothing, toiletries and medications
Total benefit limits will vary depending on what plan you buy (Standard or Explorer).
| Plan | Single/Couple/Family |
|---|---|
| Standard | USD$150/ EUR€100 per 24 hours for each person insured up to 3 days USD$450/EUR€300 total claim per person insured |
| Explorer | USD$150/ EUR€100 per 24 hours for each person insured up to 5 days USD$750/EUR€500 total claim per person insured |
Any baggage claim submitted will have the policy excess applied. There is a €70/$100USD excess deducted per person, per claimable event
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the Product Guide, particularly the List of Benefits and Section 23 Delayed Baggage and Section 6 General Exclusions, so there are no surprises if you do need to use it.
Here are the main things that aren't covered:
We’re here to help if you have a question about travel insurance. We’re available: