The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
After passing through the U.S Virgin Islands, Hurricane Dorian is now expected to make landfall along Florida’s east coast.
As this event is now being covered in the media, there is no coverage for claims arising from this storm for policies purchased after August 24, 2019.
If your travel insurance was purchased before this time and date, you may be able to make a claim for trip cancellation or trip interruption.
In the event of a claim, you must provide all supporting documentation of the event and the expenses occurred.
If you intend to submit a claim, please complete the claim form. If you need any help, contact us.
What should I do now?
If you think your travel plans might be affected or you think you should cancel your trip, you should contact your travel agent or your travel carrier (airline, cruise company, etc.) for guidance.
If you’re in an emergency situation, injured or ill and need help, contact the 24/7 Emergency Assistance team as soon as possible. Their details are listed on your Certificate of Insurance.
If you have any other concerns, please contact us.
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