The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
An intense winter storm is set to bring hurricane force winds, blizzard conditions and flood threats across a large area of North America, including the Rockies, Central/Northern plains and Midwest.
If you are travelling in the area or impacted by this event, please monitor local media and follow the instructions of local authorities. If you need assistance, contact our 24 hour Emergency Assistance team.
If you have not yet travelled and are in need of assistance, you can contact our Customer Service team.
If you have purchased a travel policy prior to 5:00pm AEDT 13 March 2019 and are impacted by this event, your policy will provide cover as per the terms and conditions of the policy wording.
Where you have purchased a policy after 5:00pm AEDT 13 March 2019, there is no cover for claims arising from or related to this known event, as its impact to travel is no longer unforeseeable. This exclusion also applies to any new or revised travel arrangements made after this time.
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