Once you've started your claim online and entered your expenses, you will have received an email from us telling us what documents you need to submit with your claim
Once you have gathered together all your documents, you need to log back in to your World Nomads membership page and upload them and to do this they obviously have to be digital (or electronic) copies.
In many cases such as e-tickets you may already have electronics copies (eg. PDF files) that are likely to be stored in your email somewhere. This is a head start! Find them and save them to a convenient location for when you are ready to upload.
Where you’ve only got paper copies such as paper receipts or hospital reports you have two choices:
Remember
File Formats
We accept the following file formats:
For help in an emergency, contact our Emergency Assistance Team. They are available 24 hours a day, 7 days a week.
From anywhere in the world:
+61 2 8263 0470
From anywhere in the world:
+61 2 8292 1470
Within Australia:
1300 787 375
SMS:
+61 4 1720 4602
We’re here to help if you have a question about your claim. We’re available: