The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
Your checked-in baggage and belongings have arrived but not in quite the same state as you handed them over. If your bags or belongings have been damaged in transit, there’s cover to claim the cost of repair - or replacement if the damage can’t be repaired (with some exceptions – see ‘What’s not covered’).
This depends on what plan you buy (Standard or Explorer) and how many travellers are listed on your policy.
| Plan | 1 Traveller | 2+ Travellers |
|---|---|---|
| Standard | up to $350 per item, total claim $2,000 | up to $350 per item, total claim $4,000 |
| Explorer | up to $700 per item, total claim $10,000 | up to $700 per item, total claim $20,000 |
Watch the video to learn how our travel policy can provide cover for all of your tech gear during your travels.
Travel insurance is not designed to cover everything, so take the time to read the terms, conditions limits and exclusions in the policy wording, particularly Section 4 – Your Belongings and the General Exclusions, so there are no surprises if you do need to use it.
The main things not covered are:
1. Denting, scratching, mechanical or electrical breakdown or malfunction
2. Damage to any of the following if left in checked-in baggage/held for transport by the carrier:
We’re here to help if you have a question about travel insurance. We’re available:
Before your trip, check the latest government advice for any travel alerts for your destination.