How Travel Insurance Benefits May Help US Residents with reimbursement for Missed Connections
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
Sometimes the best adventures involve getting to a specific location before you officially start your journey. Maybe you’ve been dreaming of hiking the Camino de Santiago in Spain. You book your guided hike and plan plenty of time for your plane to arrive before meeting up with your fellow hikers, but sometimes things don’t go exactly as we plan.
If storms here in the US have your plane delayed for a day, you may miss the start of the hike. Because this is a guided group tour, they can’t wait for you, and the hike must start without you. This unfortunate missed connection leaves you no other option than to meet up with them in the next city once you finally arrive. It stinks that you’ll miss the first part of the hike, but at least you’ll be able to complete most of it. However, you’ll need to pay for additional transportation to get you to that new city, but that’s where your travel insurance* plan from World Nomads may be able to help.
When you’re researching the best travel insurance plans, you may want to consider checking to see if it includes a missed connection benefit. If so, you could be covered for things like additional transportation costs that will allow you to meet up with your group and get your hike back on track.
The missed connection benefit is included in the Explorer or Epic plan for US Residents. This benefit is meant to help if there’s a covered delay that causes you to miss your scheduled trip departure for things like a cruise, guided tour or a flight on another carrier. You could be reimbursed for the unused non-refundable land or water payments or deposits for your trip, and the additional transportation cost to join your scheduled trip.
Let’s look at an example: You have an Alaskan cruise booked, but you’ll need to fly into Seattle to board your boat and start your trip. Let’s face it - sometimes flights aren’t on time or are even cancelled.
If your arrival in Seattle is delayed for at least 3 consecutive hours for a covered reason, your travel insurance benefit could reimburse you for the cost, up to the plan maximum outlined in your plan documents, to join your cruise at their next port of call. You may have to catch a flight to Juneau and board the boat there, and your plan may reimburse you for the cost of that additional flight you didn’t plan for. If you miss out on any special activities that you had paid for in advance on the cruise, you may be reimbursed for those unused, forfeited, prepaid non-refundable payments and deposits for your land or water travel arrangements you made for the trip.
Another example: Airport missed connections. If one carrier is running at least 3 consecutive hours late and you miss your next flight on another carrier, you’ll likely be stuck with the cost of buying a new flight. However, with the missed connection benefit, World Nomads travel protection plan may also cover the cost of a new flight to get yout to your trip destination.
When you get a travel protection quote, you’ll be able to compare the travel insurance coverage of each plan to determine what will fit your needs. Your Summary of Plan Benefits will lay it all out for you, but we want to make sure you understand. If you’re unclear about anything at all, get in touch with us, and we’ll help explain it all.
Covered reasons for a missed connection include:
While a travel protection plan could help you get back on track with your trip when you have a missed connection, there’s some things it doesn’t cover.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services.
I arrived in Delhi from Rome. Baggage claim help desk informed me that my bag had been delayed in transit. I was without my bag for almost a week before it was finally delivered to me. It was cold in Delhi (being winter, December) and my warm jacket was in my bag, requiring that I purchase a jacket and other items of warm clothing that I had not taken in my carry-on.
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Here are our most frequently asked questions about cover for missed connections. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Before your trip, check the latest government advice for any travel alerts for your destination.