Travel advice for Americans visiting New Zealand
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New Zealand is made for exploring, with dramatic landscapes that shift from mountains and fjords to beaches and rolling countryside, often within a single day’s drive. From outdoor adventures to the delights of NZ’s food and wine regions, it’s a destination that invites you to get out and experience it. The good news is that roads are well maintained and there’s a strong road trip culture – it’s easy to see a lot in one journey. And the bad news? There is no bad news! You may want to consider travel protection before you arrive though so you’re prepared for the unexpected and can fully enjoy the experience.
Choosing the right travel protection coverage depends on your trip type and planned activities. Each of our four plans – Standard, Explorer, Epic and Annual – offers different coverages and benefit maximums.
| Standard Plan | Explorer Plan | Epic Plan | Annual Plan |
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Ideal for: Coverage Includes:
Covering the basics for your trip to New Zealand. Get a quote |
Ideal for: Coverage Includes:
Optional 'Cancel for Any Reason' available* Get a quote |
Ideal for: Coverage Includes:
Optional 'Cancel for Any Reason' available* Get a quote |
Ideal for: Coverage Includes:
Get a quote |
If outdoor adventure is always the highlight of your travels, New Zealand will not disappoint. With epic scenery, friendly people, and plenty of opportunities to get your adrenaline pumping, you really can’t go wrong. Queenstown is New Zealand’s adventure capital – start with bungee jumping, skydiving, jet boating and mountain biking, then try canyoning and paragliding. In winter, take to the slopes of The Remarkables and Coronet Peak, try glacier climbing or go heli-skiing. When you’ve had your fill of excitement in Queenstown, explore the rest of the South Island and venture to the North Island too – spectacular hikes, horseback rides and endless opportunities for adventure await.
No matter how good of a time you’re having, things can happen that mean you have to finish your trip early or you’re unable to participate in your full planned itinerary. If you get injured or sick while you're traveling, or you get a call from back home and learn that an immediate family member has unexpectedly passed away, you may not be able to complete the rest of your planned trip. World Nomads offers trip interruption coverage that may help you get reimbursed for prepaid, non-refundable travel costs if your plans change for a covered reason.
No one likes imagining the worst, but if you do get sick or have an accident that sends you to the hospital, you’ll be glad you purchased travel protection before you left home.
Had an accident on the ski slopes of Queenstown? Fell off your mountain bike and broke a bone? Ate some dodgy fish and chips and came down with a nasty bout of food poisoning? Emergency assistance is a phone call away. All World Nomads plans include insurance benefits and non-insurance services like portable health records. This enables medical staff to access your records 24/7. Having that information available may be critical if you experience an unexpected medical emergency while travelling.
The best trips are often the ones you’ve planned months in advance, but you can’t predict the future and unexpected situations can sometimes happen before you even set off. Trip cancellation coverage is included in all single-trip and annual travel protection plans offered by World Nomads and gives you the opportunity to cancel your trip before you depart – but only for covered reasons. Optional Cancel For Any Reason coverage allows you to cancel for any reason that’s not otherwise covered by your plan. Broke up with your partner? You can cancel your trip. Sick dog? You can stay home. Change your mind about traveling? There’s no judgment here. Just make sure you purchase the Cancel For Any Reason benefit within 7 days of making your first trip payment (like booking a hotel or flight) and remember to cancel no later than two days before your departure date. Additional cost, terms and conditions apply; not available to New York residents.
If you get sick or injured and your condition is acute, severe, or life threatening and you’re far from suitable medical facilities, emergency evacuation and repatriation coverage may help get you the care you need. It may cover, up to the maximum benefit amount, to get you to the closest suitable medical facility or to your primary residence for further treatment. Under your World Nomads plan, emergency evacuation may be covered if it’s recommended by the attending physician and pre-approved by our 24/7 non-insurance Emergency Assistance team. This benefit could include transportation costs and any related medical services or supplies.
Here are our most frequently asked questions about cover for New Zealand. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
New Zealand is considered a very safe* destination, with low levels of violent crime. You may want to consider travel insurance for those unexpected situations that arise.
Travel insurance isn’t mandatory, but it’s strongly recommended. Benefits for accidents, medical emergencies, cancellations, delays and lost luggage can help protect you against unexpected costs. Whether you’re in a major city or off adventuring in a more remote location, it’s reassuring to know you can get the help you need – especially when it comes to an accident or sudden illness. All World Nomads plans for US residents include insurance benefits and additional non-insurance services like access to pre-trip medical support. A telehealth consultation can help you with a customized medical plan based on your destination. This may help you prepare for health concerns before you go and the best ways to avoid travel-related illnesses.
World Nomads travel protection plans cover theft or damage of the following documents:
You can claim up to the maximum limit stated in the plan towards the replacement of your passport or one or more other travel documents mentioned above.
You can make a claim online 24/7: https://worldnomads-us.eclaims.csaclaims.com. Have your documents and receipts handy to upload and get started. If you get stuck, you can call us collect on +1 844-207-1930 and we can assist you with your claim.
No matter where you are in the world, our 24/7 non-insurance Emergency Assistance partners at Generali Global Assistance are ready to help – 24 hours a day, every day of the year. Whether it’s a medical emergency, stolen gear, missing bags, or a natural disaster, they’re the first call to make. Need a translator? They can help with that too.
When you call, you’ll be asked if you are experiencing a travel emergency. If you are having a medical emergency, you’ll be connected with Emergency Assistance right away. If your situation is not urgent and you are calling outside of normal business hours, you’ll be able to leave a message and be called back.
The contact information for medical emergency assistance is:
Phone: +1 (877) 289-0968 (toll-free from the Continental US); or
Phone: +1 (954) 334-8143 (collect from anywhere else in the world)
Not sure where your next adventure should take you? Take a look at these travel and safety ideas and get destination-specific travel insurance tips to help you plan with confidence.
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Before your trip, check the latest government advice for any travel alerts for your destination.