The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
While US residents can currently travel to Cuba, many travel insurance companies will not cover the country, including World Nomads.
Due to US government restrictions, we do not have the ability to help you if you have an emergency in Cuba. Therefore, we do not sell travel insurance plans for travelers going to Cuba.
Our number one priority is looking after our travelers. Unfortunately, due to increased US government sanctions on Cuba, we can no longer offer coverage for Cuba to our US travelers. If you were to get hurt there, we wouldn’t be able to assist you.
The Cuban government requires American travelers to have a valid Cuban ‘Asistur’ medical insurance policy. The Asistur insurance policy is a Cuban-based insurance company which offers premiums for a few dollars per day. Often times, the airline will give you an option to tack this on when you purchase a flight. If you don’t have this insurance, you won’t be allowed in the country.
For further advice on travel restrictions in Cuba, refer to the US State Department.
Any questions? Contact us.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.We’re here to help if you have a question about travel insurance. We’re available:
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Before your trip, check the latest government advice for any travel alerts for your destination.