How to Cancel Your Plan During the “Free Look” Period

For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.   

All our plans are subject to a period within which you may be able to cancel without any penalty. This period is called a “free look” or review period. This is the time to examine your plan documents in greater depth to see if it’s the right match for your travels.

If you are not satisfied for any reason, you may cancel your plan within 10 days after you purchased (15 days for MO residents, 14 days for WA residents) by providing us a cancellation notice. We will refund your plan cost provided you have not used it any way. You also must not have departed on your trip or filed a claim under this plan.

How do I cancel my plan during the free look period? 

For members: Log into your membership and select the relevant plan. If you’re within the free look period and haven’t made a claim, there should be an option to cancel. Don’t see your plan but have a membership? You might have purchased as a guest. You’ll need to contact us to request a membership merge. 
 
For guests (and members):Contact us, and we’ll assist with cancelling your plan for you. 
 
You should receive your refund within 7 – 10 business days. 

*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.

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