For residents of the United Kingdom
On Friday, 28th March 2025, at approximately 12:50 pm (USGS) / 06:20 am (GMT), a 7.7 magnitude earthquake struck central Myanmar and surrounding regions, followed shortly after by a 6.4 magnitude aftershock.
As of 9:20 GMT, a state of emergency has been declared in multiple regions, with rescue operations commencing, along with efforts to provide humanitarian aid. Mandalay airport is reportedly closed, and there remains the possibility of several strong after-shocks to follow.
If you’re in the area or planning to travel there, we strongly advise you follow the advice of the local authorities and monitor local media for updates on the evolving situation. Please also refer to FCDO advice in relation to travel to the area.
Policies purchased from Friday, March 28, 2025 (06:30 am GMT) will not provide cover for losses arising from this event as it is now widely reported in the media.
This does not impact cover provided by policies purchased prior to this date, subject to the terms of the policy.
If you’re already travelling
If you hold a policy with us and require emergency medical assistance due to this event, please contact our Emergency Medical Assistance team as soon as it’s practical and safe to do so.
For the latest advice, visit https://www.gov.uk/foreign-travel-advice.
How does this event affect your cover
Policies purchased after an event occurs will not provide cover for any losses which arise in relation to that event.
If you already have a policy with us, coverage is available subject to the policy terms, conditions, limits and exclusions.
If your travel plans are affected
If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.
Please retain all supporting documentation evidencing expenses incurred. Please remember as a term of your policy, you must do everything you can to minimise losses.
If you need to submit a claim, please complete the claim form and if you need help doing this, contact us.
If you have any other queries, please get in touch: https://pp.worldnomads.com/contact-us
Was this article helpful to you?
Related Articles
View moreWe can help you...
Can't find the answer you are looking for?
Contact usOur contact details
We're here to help if you have a question about travel insurance.
- Monday to Friday 9:00am - 5:00pm (GMT/BST)
Contact us
Before your trip, check the latest government advice for any travel alerts for your destination.