For policies purchased on or after 1 September 2021
Emergency Assistance
For 24/7 Emergency Assistance team contact:
- Phone: +44 (0) 20 3093 1750
- Email: worldnomadsassist@axa-assistance.com
- Open: 24 hours, 7 days a week
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified.
You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
For policies purchased before 1 September 2021
Travel and medical assistance is available by our emergency assistance team 24 hours a day, 7 days a week.
For 24/7 Emergency Assistance contact:
- Phone: +61 2 8263 0470 or +353 21 237 8005 (call reverse charge via a local operator) or
- Phone: 0800 260 5081 (free call from the UK)
- Email: assist@worldnomads.com
Ask the local operator to connect you reverse charges or claim your call costs later. Phone numbers are not toll free unless specified. You'll need the international dialing code or just the plus sign (+) to dial the number correctly on your mobile phone.
Please have your policy number and local phone number handy when you call.
If you have any further questions please contact us.
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Contact our Emergency Medical Assistance Team
For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.
Contact us
For policies purchased on or after 27 June 2024:
_________________
For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
worldnomads.assist@collinsoninsurance.com
_________________
For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
_________________
For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
worldnomads.clms@collinsoninsurance.com
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For policies purchased before 27 June 2024:
Before your trip, check the latest government advice for any travel alerts for your destination.