It's easy to contact our claims team after you've submitted your claim online.
Please select the date you bought your policy:
If you have a question about your claim, please contact the Claims Service team during Cork, Ireland business hours (Mon – Fri 09.00 to 17.00 GMT):
Phone: 0800 260 5081 (free call in the United Kingdom)
For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
worldnomads.assist@collinsoninsurance.com
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
worldnomads.clms@collinsoninsurance.com
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For policies purchased before 27 June 2024:
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