The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
It's easy to contact our claims team after you've submitted your claim online.
Please select the date you bought your policy:
Policies purchased on or after 1 September 2021
Claims ServicesMonday - Friday 9:00am - 5:00pm (BST/UTC)
Phone: +44 (0) 20 3093 1750
Website: https://www.worldnomads.com/Member/
For policies purchased before 1 September 2021:
If you have a question about your claim, please contact the Claims Service team during Cork, Ireland business hours (Mon – Fri 09.00 to 17.00 GMT):
Phone: 0800 260 5081 (free call in the United Kingdom)Phone: +353 21 237 8000 or +353 21 237 8002 (from overseas)
Email: claimsGBR@worldnomads.com
PO Box 912
South Cork DSU
Cork, Ireland
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For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.
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For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
worldnomads.assist@collinsoninsurance.com
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
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For policies purchased before 27 June 2024:
For policies purchased on or after 27 June 2024:
worldnomads.clms@collinsoninsurance.com
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For policies purchased before 27 June 2024:
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