Travel Insurance: No Receipts? Learn How to Make a Claim Here

Yes, you can still make a claim. Please be aware though that you will still be asked to provide proof of ownership for the stolen or damaged items. 

We understand that you might not be able to produce such receipts for each and every item, but you still have to 'tip the balance' and should be able to provide evidence of ownership where you could be reasonably expected to have such evidence.

Proof of ownership can include photographic evidence in conjunction with warranty cards, manuals, receipts, bank or credit card statements. In the end, common sense prevails and you should ask yourself, "Does this conclusively prove that I owned this item?".

Contact us if you have any queries relating to your claim and what you need to send in to support your claim.


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Contact our Emergency Medical Assistance Team

For help in an emergency, contact the Emergency Medical Assistance Service. They are available 24 hours a day, 7 days a week.

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Phone

For policies purchased on or after 27 June 2024:


+44 (0) 144 444 2021

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For policies purchased before 27 June 2024:


+44 (0) 203 093 1750

Email

For policies purchased on or after 27 June 2024:

worldnomads.assist@collinsoninsurance.com

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For policies purchased before 27 June 2024:

worldnomadsassist@axa-assistance.com

Contact our Claims Team

We’re here to help if you have a question about your claim.

Contact us

Phone

For policies purchased on or after 27 June 2024:


+44 (0) 333 333 7479

_________________

For policies purchased before 27 June 2024:


+44 (0) 20 3093 1750

Email

For policies purchased on or after 27 June 2024:

worldnomads.clms@collinsoninsurance.com

_________________

For policies purchased before 27 June 2024:

https://worldnomads.uk.axa.travel/