The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
Sometimes no matter how well you may plan your holiday there’s always a chance that a business you’ve booked with (e.g, airline or a travel agent) goes out of business and the trip is cancelled or interrupted. If you’re worried about this possibility read on to find out what you can do.
We also won’t cover losses incurred if:
If your accommodation provider, carrier or tour operator has gone insolvent you should always reach out to them in the first instance to see if they can offer you some form of compensation. If that is no help you should try:
In the event of a claim covered by your policy, you must do everything you can to minimise and reduce the cost of the claim and provide all supporting documentation of the event and expenses incurred. If you intend to submit a claim, please complete the claim form and if you need help doing this, contact us.
We're here to help if you have a question about travel insurance.
Before your trip, check the latest government advice for any travel alerts for your destination.