Get the help you need wherever your adventure takes you
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When you travel off the beaten track, medical help isn’t always close by. In remote regions, a simple injury or sudden illness can quickly turn into an emergency that requires helicopter evacuation, air ambulance transport, or repatriation home, these can cost tens or even hundreds of thousands of dollars.
That’s where World Nomads travel insurance comes in. With 24/7 Emergency Assistance, we’re here to help you get to the right medical care, at the right time.
Medical evacuation and repatriation are some of the most expensive travel emergencies and they’re not covered by standard healthcare once you’re overseas.
Travel insurance for medical evacuation may help when:
If you’ve selected the right level of Sports and Activities cover for the activity you’re doing, there’s cover available in all of our plans, where medically necessary, for medical repatriation and evacuation by:
Depending on your Country of Residence and the policy you buy, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick the travel insurance plan that’s best for you.
If you are ill or injured and need help getting medical assistance the first step is always to contact our Emergency Assistance team and let us know what is going on.
Depending on what's happened to you, we may:
If medical repatriation is approved, cover may also include:
If the worst happens, cover is available for either:
Important: Medical evacuation or repatriation must be pre‑approved by us. If you arrange transport yourself without approval, you may not be covered.
Before agreeing to any transport home, approval is required. We won’t cover:
Because the Emergency Assistance team are experts who can arrange your helicopter evacuation using a reputable company and work with us to guarantee their payment.
Wherever possible, contact the emergency assistance team yourself or ask a friend to do it for you.
This is because we have had cases where some unscrupulous operators and guides say they’ve received our go-ahead when they haven’t so it’s best if you contact the emergency assistance team yourself. ALWAYS contact the Emergency Assistance Team if helicopter evacuation is medically necessary as this way, you are in safe hands.
Here are our most frequently asked questions about cover for emergency evacuation and repatriation. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Medical evacuation from the mountains by helicopter may be covered when it is medically necessary. Please keep in mind that you, or a member of your travelling party must contact the 24/7 Emergency Assistance team before any helicopter evacuation can be arranged. If you do not do this, you may not be covered.
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Before your trip, check the latest government advice for any travel alerts for your destination.