The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
Peru civil unrest
Due to civil unrest and protests, a nationwide State of Emergency and local curfews have been imposed in Peru.
The civil unrest in Peru is now widely reported in the media and any policies that may offer cover for events relating to the civil unrest will no longer offer cover for claims that arise from any associated civil unrest for policies purchased after:
4.00pm NZDT on Thursday 15 December 2022
If you’re already travelling
If you’re a World Nomad customer/traveller and are currently affected by this event, please contact our Emergency Assistance team as soon as it’s practicable and safe to do so.
For the latest advice on travel in Peru, visit: SafeTravel.
If you’re planning to travel to Peru
If you have a policy which lists Peru as a destination, your policy can continue to offer cover in line with the policy terms and conditions. Note that the policy offers cover based on specific, listed insured events; also, you must be aware that policy exclusions still exist, including:
- for choosing to travel to or remain in a destination where there are travel warnings in place.
- All other terms, conditions, limitations and exclusions continue to apply.
Before planning travel, please check the government advice applicable to your policy and monitor media coverage.
If you have any other queries, please get in touch.
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