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Please note that not all content is translated or available to residents of all countries. Contact us for full details.
The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
If you purchased the Explorer Plan and your money was stolen or lost while carried on your person or left in a locked safety deposit box then cover may be available.
We define money as: hard currency, i.e. bank notes and coins.
You can claim up to €250 per insured person per trip for lost or stolen money following an insured event. There is also an excess of €100 applied per insured person per event.
Your claim may be denied if you did not exercise reasonable care in protecting your money against theft.
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the policy wording so you'll know exactly what is and isn't covered. If you have any further questions please get in contact with us.
We’re here to help if you have a question about travel insurance.
Before your trip, check the latest government advice for any travel alerts for your destination.
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