On Monday 1 July 2024, countries in the Caribbean Sea area began issuing hurricane warnings as Hurricane Beryl moved through the region. After making landfall on Grenada’s Carriacou Island, Hurricane Beryl has since strengthened into a Category 5 Atlantic hurricane and Grenada has declared a state of emergency. Closures to airports and flight delays are anticipated.
Policies purchased after 12:00pm, AET on Tuesday 2 July 2024 will not provide cover for losses arising from this hurricane event as the event is now widely reported in the media.
This does not impact cover provided by policies purchased prior to this time, subject to the terms of the policy.
If you’re already travelling
If you hold a policy with us and require emergency assistance due to this event, please contact our international assistance team as soon as it’s practicable and safe to do so.
For the latest advice, visit US Department of State.
Read our tips on how to stay safe this hurricane season.
How does this event affect your cover
Policies purchased after an event occurs will not provide cover for any losses which arise in relation to that event.
If you already had a policy with us, coverage is available subject to the policy terms and, conditions and exclusions.
If your travel plans are affected
If you need to change your travel arrangements, contact your airline, cruise company or travel agent for assistance in the first instance.
Please retain all supporting documentation evidencing expenses incurred. Please remember as a term of your policy you must do everything you can to minimise losses. If you need to submit a claim, please complete the claim form and if you need help doing this, contact us.
If you have any other queries, please get in touch.
