By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
If you're completing your claim online, and you don't have all the documents we requested from you, don't panic! Sometimes, despite your best efforts, it’s just not possible to get them.
Here's what to do.
You will need to ask the person who gave it to you for the receipt or a copy of any of the above.
If we’ve asked you to provide a Police Report, Medical Report or some other documentation to verify the facts of your claim and you don’t have them then you will need to discuss this with your case manager.
Once you've obtained most of documents we requested, it's time to complete your claim submission.
Please select your country of residence