The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

When you buy World Nomads travel insurance, we always email your Certificate of Insurance and the policy wording to you.

Purchased as a member?

You can always access your Certificate of Insurance and policy wording at any time just by signing in.

In your membership, choose your policy number to see all of its details and obtain all of your policy documents.

Purchased as a guest?

If you purchased as a guest and you also have a membership, the policy won't show up in your membership. You'll need to get in touch with the service team, advise your policy number and they'll be able to merge your policy into your membership.

If you don't have a membership, you can create one here.

This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.


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We’re here to help if you have a question about your policy. We’re available:

  • Monday to Friday 9:00am - 5:00pm (Ireland time)

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+353 (0)21 237 8006