The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

Am I covered by travel insurance if my cash has been stolen?

Yes! There’s cover for your stolen cash but only if you have the Explorer Plan and only under specific circumstances.

What does World Nomads Cover if Cash is Stolen? 

You can claim up to a maximum of €200/$250 (per policy) for cash when stolen from you while you are carrying it when the theft is observed.

What to do if your cash is stolen

Report the theft to the nearest police authority and obtain a police report to submit with your claim.

Also be aware that any claim submitted related to the theft of cash will have the €70/USD$100 policy excess applied.

Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the policy wording for the full details on what’s not covered.


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We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 9:00am - 5:00pm (Ireland time)

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Phone

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+353 (0)21 237 8006