The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
You might be ready to take off for your next trip or are midway through your travels when the airline, tour operator or hotel you’ve booked with stops operating for financial reasons. It’s unfortunate but unforeseen bankruptcy events can really derail your travel plans!
The first step to take - if your accommodation provider, carrier or tour operator has gone bankrupt – is to reach out to them in the first instance to see if they can offer you some form of compensation.
We also won’t cover losses you’ve incurred if:
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Product Disclosure Statement in full so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please contact us.
We’re here to help if you have a question about travel insurance. We’re available: