The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

What is the travel insurance policy excess/deductible?

An excess or deductible is the amount you must pay before your insurance takes over, like you would have with car or home insurance. But lucky you! There are no deductibles or excess payable on any of the benefits covered under the policy available to our Canadian World Nomads.

It’s important to note that in the event of baggage loss, World Nomads travel insurance is secondary to any coverage provided by your airline or other common carrier.

Also, you must be covered by your government health insurance plan (GHIP) for the entire duration of your trip. Otherwise, your aggregate limit for all emergency medical benefits will be capped at $40,000 CAD.

All coverage under the policy is last payor only. If, at the time of loss, you have insurance from another source, or if any other party is also responsible to pay for benefits under this policy, we will only pay eligible expenses in excess of those covered by other insurers or responsible parties.

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage or if you have questions, just ask us.


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Contact our Emergency Assistance Team

For help in an emergency, contact Worldwide Emergency Medical Assistance and LiveTravel™, 24 hours a day, 7 days a week.

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Phone

International collect:
+1 416 646 3723

Within Canada & continental USA, toll free:
+1 866 878 0192

Contact our Claims Team

We’re here to help if you have a question about your claim. We’re available:

Contact us

Phone

New Brunswick, Newfoundland and Saskatchewan Residents:


1 888 566 8028


1 819 566 8028

_________________

All Other Provinces:


1 866 878 0192


1 416 646 3723