The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
Your claim will be managed by one of the insurer’s claim’s administrators. If you have a question about your claim, please contact Travel Guard or Global Excel Management. The hours of operation are 8am to 8pm EST, or 7am-7pm (CST) Business Days:
New Brunswick, Newfoundland and Saskatchewan Residents:
Phone (from Canada and the Continental U.S): 1-888-566-8028
Phone (from anywhere else in the world): 1-819-566-8028
Travel Guard Canada
c/o Global Excel Management
73 Queen, Sherbrooke, Qc
J1M 0C9
All Other Provinces:
Phone (from Canada and the Continental U.S): 1-877-328-2528
Phone (from anywhere else in the world): 1-416-646-3723
Travel Guard Canada
Attn: Claims Department
120 Bremner Boulevard, Suite 2200, Toronto, ON M5J 0A8
Everyone:
Email: worldnomads@travelguard.com
World Nomads only partners with high quality insurers who have a proven track record in managing claims efficiently. In the unlikely event that you’re dissatisfied with their service please contact us by phone +61 2 8263 0400 and we'll investigate further.
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Contact our Emergency Assistance Team
For help in an emergency, contact Worldwide Emergency Medical Assistance and LiveTravel™, 24 hours a day, 7 days a week.
Contact us
International collect:
+1 416 646 3723
Within Canada & continental USA, toll free:
+1 866 878 0192
Contact our Claims Team
We’re here to help if you have a question about your claim. We’re available:
Contact us
New Brunswick, Newfoundland and Saskatchewan Residents:
_________________
All Other Provinces: