The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
If you’ve just found out there’s a travel advisory or a 'defer travel' warning issued by the Canadian Government or Canadian health authority advising you not to go to a destination that’s on your itinerary, your World Nomads insurance may provide coverage such as trip cancellation.
If after you’ve booked your trip and purchased your travel insurance, a travel warning advising against travel is issued by the Canadian Government or Canadian health authority, for a place you intend to go, your plan may include coverage for your non-refundable pre-paid travel expenses such as flights, accommodations and tours up to the benefit limit. However, there is no coverage if the advisory is issued due to an epidemic or pandemic.
In order to be eligible for coverage:
If you are already in the region and a travel advisory is issued, the 24/7 Emergency Assistance team can assist you with arrangements to leave the area.
We’ve all seen movies of heroic journalists venturing into war-torn countries for that perfect story. It makes for a great film, maybe even a great sunset with all that dust in the air. But it’s a very lousy vacation. So, don’t do anything crazy because you won’t be covered if:
You can find out if any country you plan on visiting is affected by a travel advisory on the Canadian government website.
This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage or if you have questions, just ask us.
We’re here to help if you have a question about travel insurance. We’re available:
Within Canada & continental USA, toll free:
1 877 328 2528
International collect:
+1 416 646 3723
Before your trip, check the latest government advice for any travel alerts for your destination.