The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

 

Once you’ve already purchased a plan, you’ll need to make a request for any additional countries you want to include in your coverage (you can do this through your membership account online). Our team should get back to you about a decision on your request. In many cases, extending coverage shouldn’t be a problem, though we do have certain restrictions. 

If you’re unsure about which and how many countries you want to travel to, you can select the “Worldwide” option when buying a travel insurance plan.

This is only a summary of coverage and does not include the full terms and conditions of the policy. It is important you read and understand your policy as it contains benefits, conditions, exclusions and pre-existing condition exclusions. If you do not understand your coverage, or if you have questions about your coverage, just ask us. 


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We’re here to help if you have a question about travel insurance. We’re available:

  • Monday to Friday 7:00am - 7:00pm (CST)

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Phone

Within Canada & continental USA, toll free:
1 877 328 2528

International collect:
+1 416 646 3723