Learn how travel insurance could help if you're hurt in an accident.
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For information relating to policies purchased prior to October 23 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For plans purchased after October 23 2024, please see below.
Make sure everyone is safe and out of immediate danger. Call the local authorities if you need help (make sure to save the emergency number in your phone!).
Get medical help from a health care practitioner, such as a doctor, or by going to a hospital. If you contact the 24/7 Emergency Assistance team, they can help direct you to nearby medical facilities or help translate for you, should that be needed. Once you are safe, notify the Emergency Team, if you haven't already, to ensure you are receiving the appropriate care and to work out medical bill details. In many cases, you’ll need to pay before leaving the hospital.
After an accident, gathering documents may be the last thing on your mind. However, it’s important to get the right paperwork before leaving the scene of the accident or the hospital. Ask your travel companion for help if you need to. The types of documents we’re looking for include:
In addition to official reports, you'll also need to keep original receipts as evidence for your claim. You’ll need to notify us within 20 days that you’re making a travel insurance* claim and submit your documentation within 90 days.
Supporting documents could include your travel itineraries, receipts for accommodations, prescription medication, ER costs, and hospital and physician reports. We reserve the right to reduce or reject your claim should you not have the proper records.
Read over your insurance plan to see what’s covered and to check if any terms, conditions or exclusions apply. With World Nomads, you can file your claim through our website and send in any original documentation within 90 days.
If you have questions about coverage or the claims process, just ask us.
As always, all benefits are subject to our confirmation of the purchase of the plan, the written claim documentation we receive, and the plan provisions. You can compare our plans side-by-side when you get a quote to help you decide which one is right for you.
*All information we provided here is a brief summary. It does not include all terms, conditions, limitations, exclusions, and termination provisions of the plans described. Please carefully read your state specific plan documents for a full description of coverage. Travel insurance is included as part of your travel protection plan which contains both insurance benefits and non-insurance assistance services. Material included on this page does not represent, nor is it specific to, United States Fire Insurance Company or travel insurance benefits provided on United States Fire Insurance Company’s travel protection plans.Protect your hard earned vacation from unexpected cancellation.
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Take the pain out of medical or dental costs.
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We'll provide assistance to get you to the hospital or home quickly.
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Covers the loss, theft or damage of your bags, tech and gear.
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The amounts listed represent the maximum benefit amount.
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Non-Insurance Services
Whether you need medical or dental assistance or advice, emergency evacuation or travel assistance, our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, we’re here 24/7 to help you in any emergency.
Are you in need of emergency assistance right now?
Contact Generali Global Assistance:
Telephone:
+1 954-334-8143 (Collect outside the US)
+1 877-289-0968 (Toll-free in the US and Canada
Before your trip, check the latest government advice for any travel alerts for your destination.