By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.
Be prepared, so that our Emergency Assistance teams can assist you quickly, please be ready with the following:
We’re here to help if you have a question about your claim or policy. We’re available:
Within the USA & Canada toll free:
1-844-207-1930
From anywhere in the world, direct / collect:
+1-816-905-3963
Email our customer support team
Email our claims team
Here are our most frequently asked questions about travel insurance. You can also find the answers to other questions in our Help Center.
Visit our help center
In most cases, your domestic health insurance or Medicare won’t cover you outside the U.S. That’s where travel medical insurance comes in — it can help pay for hospital stays, doctor visits, or emergency medical evacuations abroad.
If you’re admitted to a hospital overseas, contact the 24/7 Emergency Assistance team right away. They can help arrange treatment, provide translation support, and in some cases, coordinate direct payment with the hospital so you can focus on recovery, not paperwork.
If you’re traveling to a remote area or a destination with limited medical facilities, including cruise ships, medical evacuation coverage can be a lifesaver. It covers the cost of transport to the nearest suitable hospital or even back home if medically necessary.
Yes, we cover 250 adventure activities, including hiking, diving and motorbike riding. Always check your policy for included sports and coverage limits before heading out.
Some pre-existing conditions may be covered if you buy your plan within the time-sensitive period and you’re medically fit to travel at the time of purchase. Check your plan details to see if your condition qualifies.
Before your trip, check the latest government advice for any travel alerts for your destination.
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