The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
You can sign in to your World Nomads membership to make certain changes to your policy, view and print your policy certificate or policy wording.
If you cannot see your policy details in your membership, please read this article first, then contact customer service.
| Single Trip | Annual Multi-Trip | |
| Start date | Once your trip start date has not passed. New start date must be within one year of date of purchase | Once your policy start date has not passed. New start date must be within 30 days of date of purchase |
| Add high value items | Once your trip start date has not passed | Once policy start date has not passed |
| Cancel your policy within cooling off periods | Cancel within 21 days of receipt of your documentation and you have not started your trip, made a claim or intend to make a claim | Policy start date has not passed. No trips taken, you do not intend to or have submitted a claim. Within 21 days of receipt of policy documents. If policy start date has passed and all other criteria met, contact Customer Service |
If you’ve made any other mistake on your Certificate of Insurance or you’ve generally got issues, please contact us and we’ll try to fix it for you.
If you would like to get an instant quote click here.
We’re here to help if you have a question about your policy.
Before your trip, check the latest government advice for any travel alerts for your destination.