Travel Insurance: What is my country of residence?

As a guide, generally your country of permanent residence is the country you would want to be repatriated to in the event of a medical emergency, and where you are entitled to long term health care if required.

Eligibility criteria 

You are eligible for cover under our United Kingdom travel insurance product if you normally live in the the United Kingdom (which we define as England, Scotland, Wales and Northern Ireland only) and you: 

  • will be 69 years old or younger at the time you buy or extend your policy;

  • have your home address in the United Kingdom; and

  • are registered with a General Practitioner (GP) in the UK.  

Please be aware

  • The United Kingdom is where we will repatriate you to in the event of a medical emergency, which is particularly why you must have unrestricted right of entry and access to long term health care there.
  • This product is not available to residents of the Isle of Man or the Channel Islands.
  • Your policy can’t cover any medical expenses incurred within the United Kingdom. 
  • All people to be insured on a policy must also live in the United Kingdom and meet the eligibility criteria for a UK policy. If you are travelling with people from different countries of residence, they will have to buy separate policies, which may have different terms and conditions of cover.
  • In the event of a claim you may be required to provide proof or residence (for example, provide current utility bills in your name, tenancy agreements, other insurance certificates).

Who is covered by my travel insurance policy?


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