The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

Am I covered by travel insurance if my cash is stolen?

If you purchased the Explorer Plan and your money was stolen or lost while carried on your person or left in a locked safety deposit box then cover is available.

What does World Nomads cover if your cash has been stolen?

We define money as: hard currency i.e. bank notes and coins.

You can claim up to £200 per person for lost or stolen money. There is also an excess of £100 applied per person per trip in the event of a claim.

What you must do if your money is stolen or lost

  • Go to the local police station asap for a written police report if your money has been stolen. You’ll need to do this within 24 hours of the discovery of the theft.
  • Find and keep the evidence of the initial withdrawal of the cash that was stolen or lost.

What's not covered:

Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the policy wording so you'll know exactly what is and isn't covered.

Your claim may be denied if you did not exercise reasonable care in protecting your money against theft.


Was this article helpful to you?

I found this article to be helpful
No, this is not the info I need

Related Articles

View more

Can't find the answer you are looking for?

Contact us

Our contact details

We're here to help if you have a question about travel insurance.

  • Monday to Friday 9:00am - 5:00pm (GMT/BST)

Contact us

Phone

Freecall within UK:
0800 260 5081


+353 21 237 8000