By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.
For policies purchased AFTER 27 June 2024:
For policies purchased BEFORE 27 June 2024:
For policies purchased AFTER 27 June 2024:
worldnomads.assist@collinsoninsurance.com
For policies purchased BEFORE 27 June 2024:
Be prepared, so that our Emergency Assistance teams can assist you quickly, please be ready with the following:
We’re here to help if you have a question about your claim or policy. We’re available:
Freecall within UK:
From anywhere in the world (charges apply):
Policies purchased AFTER 27 June 2024. From anywhere in the world (charges apply):
Policies purchased BEFORE 27 June 2024. From anywhere in the world (charges apply):
Email our customer support team
Email our claims team
For policies purchased AFTER 27 June 2024:
worldnomads.clms@collinsoninsurance.com
For policies purchased BEFORE 27 June 2024:
Here are our frequently asked questions regarding travel insurance. You can also visit our help centre for more FAQs.
Before your trip, check the latest government advice for any travel alerts for your destination.
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